Privacy Policy

Summary of Privacy

  • If you are under 13 years of age, please ensure your parent or guardian knows and is happy for you to use our website.
  • Please make sure your personal details are accurate and up-to-date in your profile page.
  • We only collect personal information from you when you register on the website. We do not sell your personal details on. We may share this information only with those that need it to run our website and our Arts Award services, or where we are required to do so by law.
  • We may contact you occasionally for monitoring, evaluation, or marketing purposes.
  • We use cookies - little bits of computer code that help personalise your experience of the website. They do not give us access to your computer or personal details.
  • This Privacy Policy forms part of the Terms of Use and covers and your engagement with our presence on third party websites such as, "the websites".

It describes how Upstart Projects ("we", "us" or "our") collects, protects and uses the personal information received from the Websites. The data controller for the Websites is Upstart Projects who can be contacted C/O Unit Twenty Three, Diss Business Hub, Hopper Way, Diss, IP224GT

We will make every effort to protect the personal information that you provide us with and are committed to respecting your right to privacy.

If you have any requests concerning your personal information or any queries as to how we use your personal information please contact us at

1. Information we collect

We collect personal information from visitors to the Websites through the use of online forms, where you respond to surveys, where you register as a user of the Websites, where you post entries on the add your own pages, every time you email us your details and every time you contact us. You may visit the Websites without registering. If you choose not to register you may not be able to use the Websites to their fullest extent. For example, you will be unable to submit posts to the Website.

2. Children's Privacy

The Website is not intended for use by individuals under 13 years of age and so if you are under 13 please do not provide any personal information to us without the consent of your parent or guardian.

3. Use of personal information

We use the personal information collected via the Websites for the purposes of:

3.1 providing, improving and personalising our services and the Websites;

3.2 dealing with your inquiries and requests;

3.3 administering registered user records;

3.4 administering our user content contributions;

3.5 generating anonymous reports about the use of the Websites;

3.6 providing you with information and news about our programmes, events and services;

3.7 providing reservation or booking services when you register online for our seminars and events; and

3.8 contacting you to ask you to participate in marketing and academic surveys.

You may subscribe to our email newsletters to receive information about some of our activities and programmes. You may also download some of our newsletters directly from the Websites without subscribing.

If you register on the Websites we may use the personal information we collect from you to send you information about our activities and programmes by email. You may choose not to receive information about our activities by unsubscribing to individual newsletters and deleting your account with us.

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

We will retain the personal information we collect from the Websites in accordance with our data retention policy.

4. Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the use of cookies on We use cookies to identify you when you visit the Websites and to keep track of your browsing patterns and build up a demographic profile. We also use cookies to understand who has seen which of the pages on the Websites and to determine the most popular areas of the Websites so that we can improve and develop the Websites.

Our use of cookies also allows registered users to be presented with a personalised version of the Websites and have access to information about their account.

No personal information is stored in the cookie that is issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit.

If you do not wish to receive these cookies you can disable them in your browser, though doing so may affect the functionality of our website. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the Websites. Switching off cookies will restrict your use of the Websites.

5. Disclosure of your personal information

We will only disclose personal information we collect from you from the Websites to:

5.1 formal partners with whom we or our partners hold a contract of engagement;

5.2 as required by law and/or to government bodies and law enforcement agencies;

5.3 to successors in title to our business; and

5.4 to suppliers we engage to process data on our behalf.

6. Other Websites

The Websites contain links to other Websites which are outside our control and are not covered by this Privacy Policy. If you access other Websites using the links provided, the operators of these Websites may collect personal information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

7. Access to your personal information

You have a right to access the personal information we hold about you. To obtain a copy of the personal information we hold about you, please write to us at

8. Security

We endeavour to take all reasonable steps to protect your personal information. All the personal information we collect is stored securely on our servers and we use secure internet protocols to protect data collection and processing.

Furthermore, by using the Websites, you consent to the transfer of your personal information outside of the European Economic Area (which although we will take all steps reasonably necessary to ensure that your information is treated in accordance with this Privacy Policy, may not provide the same protection for such information as the European Economic Area provides) in the event that the processing of your information involves such a transfer.

9. Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing the Websites and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through the Websites in accordance with strict data protection standards.

10. Changes to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on the Websites. If you do not agree to these changes, please do not continue to use the Websites. If material changes are made to this Privacy Policy, we will notify you by email or by placing a prominent notice on the Websites.