Customer Experience Team Member

ATG Tickets are looking for a new Customer Experience Team Member to work at The Alexandra Theatre on Weekends Only!

Customer Experience Team Member

Are you great with customers, but looking for something a little bit different? ATG are looking for customer-focused staff who’d like to work in their exciting, fast-paced and interesting company.

Every night they welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, every visit is important. They work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!

As part of our Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure they meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in their luxury bars.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of their unique venues with an ever-changing programme of events. 

Further information on the role and the skills you’ll need can be found in the full job description and in website article:  

If you have the skills to achieve our goals and an affinity for our values they'd like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. As this role involves the sale and service of alcohol, we are only able to accept applications from those over 18 years of age. 

£9.75 per hour

Apply online at

Header Image Credit: ATG


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